Privacy Policy

ZEWZ ARRIVAL COMPUTERS
“Your Reliable Partner in Computer Repair & Maintenance”

ZEWZ ARRIVAL COMPUTERS values your privacy. This policy explains how we collect, use, and protect your personal information when you engage with our services, visit our workshop, or communicate with us through any means.

1. Information We Collect

We may collect the following information:

  • Your full name
  • Contact details (phone number, email address, address)
  • Device information (brand, model, serial number, condition, issue)
  • Payment details (if necessary for transactions)
  • Feedback or service ratings
  • Any files or login credentials temporarily shared for troubleshooting purposes

2. How We Use Your Information

We use your information to:

  • Diagnose and repair your device
  • Communicate with you about service status
  • Send invoices or payment confirmations
  • Improve service quality
  • Comply with legal obligations or respond to lawful requests

3. Data Confidentiality

  • All client information and data on devices are treated with strict confidentiality.
  • We do not access or copy personal files unless it is necessary for recovery or troubleshooting — and only with your permission.
  • Login credentials shared temporarily for testing or setup will be deleted or forgotten after service delivery.

4. Data Protection & Storage

  • Devices and any accompanying data are kept secure during the repair process.
  • We do not store personal data permanently unless agreed upon for future maintenance or record-keeping.
  • Physical and electronic safeguards are in place to protect your information.

5. Third-Party Disclosure

We do not sell, trade, or share your personal information with any third parties except:

  • Service partners (e.g., part suppliers or payment processors) strictly for fulfilling your request
  • Government authorities if legally required

6. Client Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections to inaccurate data
  • Request deletion of data no longer needed
  • Opt-out of promotional messages

To make any requests, please contact us directly using the details below.

7. Cookies & Website Tracking (If applicable)

If you visit our website, we may use basic cookies or analytics tools to understand visitor behavior and improve our content. You can disable cookies through your browser settings.

8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in law or services. The latest version will always be available upon request or on our website if applicable.

Scroll to Top